TerraMaster: The Network Path Could Not Be Found

TerraMaster NAS model: F2-221 is one of TerraMaster’s NAS devices which they sent us for unboxing and review. Well, I can tell you it’s a great product. The setup is easy. You can watch it on my YouTube channel which l will place at the end of this article. Also, in case you are interested, I also have some other videos about setting up other NAS like TRUENAS, FreeNAS, and Synology. You can find these all on my YouTube channel.

The network path could not be found

While setting up TerraMaster, the biggest problem I ran into was when accessing the shared folders and even mapping a drive, the error “The network path could not be found” keeps on popping up. It looks just like the image below.

I double-checked my configurations and kept wondering what the problem was. I can access the web interface of TerraMaster and I can also PING the IP address but cannot access the shared folders and map a drive from the TerraMaster NAS so I extended my troubleshooting. I was thinking that maybe the firewall of my PC and the firewall of the NAS is blocking the communication. I then went ahead and completely turned off the firewall of windows just to see if that is what’s causing the issue. To an extent, I also created a firewall rule on the NAS allowing my PC to access the IP of the NAS, but still did not work. I did some research and stumbled on a page saying “Enable SMB/CIFS File Service”. I went to TerraMaster NAS and enabled it like the image below.

SMB/CIFS File Service

After enabling the “Enable SMB/CIFS File Service”, I tried mapping a drive but another error popped up.

” The mapped network drive could not be created because the following error has occurred: You can’t connect to the file share because it’s not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack. “

” Your system requires SMB2 or higher. ”

After encountering this error, what I did was set the required settings on my NAS like the image below.

Finally, it worked! I can already access the shared folders from TerraMaster NAS and map a network drive.

By default, the TerraMaster Operating System has not enabled the SMB/CIFS Filesharing services so this should be enabled, and SMB1 is also the default setting for the SMB version. Updated PCs require SMB2 for security purposes so this should be set to SMB2 if required.

CHECK IT ON AMAZON: TerraMaster NAS model: F2-221

Watch my unboxing, review, and setup guide!


Ginard Guaki

Learning Never Stops! Subscribe to my Youtube Channel : https://www.youtube.com/ginardguaki

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